Website builder terms of use

Terms and Conditions of the WebWave Website Builder

The Terms and Conditions take effect on 1 June 2026.

These Terms and Conditions set out the rules for using the Webwabe.me website builder and the terms of provision of electronic services by WebWave sp. z o.o. [LLC]

The Webwabe.me website builder enables its Users to create websites for their own use or for other persons without the need for programming.

Use of the Service requires acceptance of these Terms and Conditions.

§ 1 – Definitions

The following definitions used in these Terms and Conditions, written with capital letters, shall have the meanings set out below:
1. Administrator (or “Webmaster”) – a User with access to the Business Panel. The Administrator may edit selected Websites using the Website Builder Panel and the CMS Panel. A User may have only one Administrator account.
2. Consumer – a natural person performing a legal act not directly related to their business or professional activity.
3. Subscription Period – the period for which the Agreement has been concluded. For new Users, the Subscription Period may be 1 month or 1 year. Upon renewal of the Service for a subsequent Subscription Period, the User may choose a Subscription Period of 1 month, 1 year, or 2 years.
4. CMS Panel – a panel enabling basic editing of content and Website settings.
5. Website Builder Panel – a panel enabling advanced editing of the appearance (design), content, and settings of a Website.
6. Agency Plan – a paid, individually negotiated Service variant intended for entities providing website creation or management services for third parties, including an extended scope of functionality or rights compared to standard Premium Plans, under terms agreed individually between the User and the Service Provider, in particular via electronic correspondence or a separate agreement.
7. Business Panel – a panel enabling the creation of new Websites and their administration. From the Business Panel, the User may access the Website Builder Panel for a specific website, manage domain and email account settings, purchase a Premium Plan or transfer it between Websites assigned to the account, as well as enable or disable subscriptions for a selected Website or domain. The Business Panel also allows adding, modifying, and removing Webmasters and CMS Users assigned to a Website, as well as creating new Websites or deleting existing Websites.
8. Domain – an element of an internet address within the Domain Name System (DNS) used to identify a website, consisting of a name and an extension, under which a Website may be published under the terms specified in the Service.
9. Plan (or “Premium Plan”) – a paid Service option available within the Service, including a defined scope of functionality, available in various packages in accordance with the current offer of the Service Provider and the specification of the Plan selected by the User.
10. Trial Period – a period of 14 (fourteen) days from the moment of User account registration, during which the User may use the Service without any obligation to pay fees, under the terms specified in these Terms and Conditions.
11. Grace Period – a period of 14 (fourteen) days following the end of the Trial Period, during which the User’s access to the Service may be restricted. During this time, the User may restore full functionality of the Service by purchasing a Premium Plan or meeting the conditions for being recognized as a protected User.
12. Partner – a third party whose services are used by WebWave in providing domain registration and/or maintenance services to the User, as specified in § 6 section 12 of these Terms and Conditions.
13. Third Party – a natural person, legal person, or organizational unit without legal personality who is not a User.
14. Editor – a User with access to the CMS Panel of a single Website. A User may have multiple Editor accounts.
15. Terms and Conditions – these Terms and Conditions, specifying the provisions that the User must accept in full in order to use the Service. The Terms and Conditions constitute the entire internal agreement between the User and the Service Owner regarding the use of the Service.
16. Domain Name Registration Terms and Conditions – the regulations defining the detailed rules for registration, maintenance, transfer, and management of Domains via WebWave, available at: https://webwave.me/domain-registration-policy.
17. Service – the entire environment and content of the website www.webwave.me, including updates and enhancements.
18. Website – a website created using the Service.
19. Agreement – an agreement for the provision of the Service during the Trial Period or under the Premium Plan, concluded between WebWave and the User.
20. Service – the service of creating websites using the Service, editing Websites, managing Websites, and publishing them. The scope of the Service may vary depending on (i) the Plan selected by the User, which may include additional features supporting the process of creating, editing, publishing, and managing a website, or (ii) the terms of its provision, including in particular within the Trial Period. A detailed description of the Service, available packages, and the functionalities included therein is available at: https://webwave.me/Pricing. In the case of individual arrangements with the User regarding the Service, the scope of the Plan, including the Agency Plan for entities providing website creation or management services for third parties, remuneration, and other contractual terms may be determined between the parties by way of a separate agreement, electronic correspondence (e-mail), or other durable medium.
21. User – a natural person with full legal capacity, a legal person, or an organizational unit without legal personality to which the law grants legal capacity, including an entrepreneur within the meaning of the Act of March 6, 2018 – Business Law, holding an Administrator Account and/or Editor account in the Service.
22. CMS User – a person with access to editing selected content in the CMS Panel (e.g., a blog), assigned by the WebMaster. A CMS User is not required to have an account in the Service – access to edit a Website or specific subpages is granted via an individual link provided by the WebMaster.
23. WebWave, Service Provider, or Service Owner – WebWave Sp. z o.o., with its registered office at ul. Postępu 14, 02-676 Warsaw, Poland, entered into the Register of Entrepreneurs of the KRS [National Court Register] kept by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the NCR, under KRS [NCR No.]: 0000851194, NIP [Tax ID]: 527-293-17-49, REGON [Business Reg. No.]: 386580113, tel.: +48 731 395 898, e-mail: contact@webwave.me.
Definitions in the singular shall also include the plural and vice versa. Definitions used in a given grammatical gender shall also include the other grammatical genders.

§ 2 – General Provisions

Users may use the Service only under the terms set out in these Terms and Conditions.
Use of the Service is possible after the User creates an account in the Service. Upon registration (successful account creation), the User gains access to the Service in the Trial Period variant.
The Trial Period lasts 14 days and allows the User to use the Service within the scope of functionalities described in section 6 below.
During the Trial Period, the User may purchase a Premium Plan at any time. Upon purchase of a Premium Plan, the Trial Period ends, and the Service is provided under the terms applicable to the selected Plan for the duration of the purchased period.
After the end of the Trial Period, continued use of the Service requires purchasing a Premium Plan.
During the Trial Period, the User is granted:
1. full access to website creation functionality, including templates, editing website appearance for display on screens of various sizes, and the Business Panel;
2. the ability to publish an unlimited number of Websites on the Service Provider’s subdomain. Websites are published on the Service Provider’s subdomain with visible WebWave advertising;
3. free hosting of Websites and an SSL certificate.
During the Trial Period, the User cannot connect their own domain to a Website. During this period, the Website is published on the Service Provider’s subdomain and is accessible only via a link that the User may share. Such a Website is not indexed by search engines (e.g., Google, Yahoo), meaning it will not be visible in search results.
The User may delete their account in the Service at any time, both during the Trial Period and after purchasing a Premium Plan, using the account deletion function available after logging into the Service, with the reservation that deletion of the account before the end of the applicable Subscription Period does not affect the obligation to pay fees due for the purchased Premium Plan nor does it constitute grounds for a refund for unused service time.
Account deletion results in permanent termination of the Service and loss of access to the Premium Plan, if the User was using such a Plan. After account deletion, all data associated with the User’s account will be permanently deleted after 30 days from deactivation, unless legal regulations require further storage of certain data.

§ 3 – Security

I. General Security

As part of security procedures provided to Users, by accepting these Terms and Conditions, the User undertakes:
1. not to send commercial information (e.g., spam) through the Service, including via email inboxes;
2. not to use the Service through any interface other than that provided by the Service Owner;
3. not to engage in, organize, or in any way participate in acts of unfair competition within the meaning of the Act of April 16, 1993 on Combating Unfair Competition (consolidated text: Journal of Laws [Dz.U.] of 2022, item 1233, as amended);
4. not to distribute viruses or any other harmful software;
5. not to attempt to obtain other Users’ login data or acquire such data by any unlawful means;
6. not to collect information about other Users, including by using software such as bots or web crawlers;
7. not to publish or promote unlawful content, such as child pornography, fascist or Nazi content, content inciting criminal offenses, or threatening their commission, and other content prohibited by applicable law;
8. not to attempt unauthorized testing of the Service’s security, including attempts to gain unauthorized access to data, functionality, or resources of the Service;
9. not to decompile, reverse engineer, or otherwise attempt to discover the source code owned by the Service Owner;
10. not to copy any elements of the Service, including in particular graphic elements, scripts, etc.;
11. not to collect any personal data in connection with the use of the Service, including in particular databases of Users’ personal data;
12. not to introduce any software or perform any actions that may disrupt the functioning of the Service;
13. not to encourage anyone to violate these Terms and Conditions.
not using, in connection with the use of the Service, any industrial design, trademark, patent, or any other rights arising from, inter alia, copyright law, intellectual property law, industrial property law, trademark law, patent law, or any other applicable legal regulations, in any manner contrary to law.

II. Security concerning personal data and registration

In order to ensure the security of personal data and registration, the User, by accepting these Terms and Conditions, hereby undertakes to:
1. provide personal data truthfully and in accordance with the actual facts and state of affairs;
2. not disclose to anyone the password to their own or another person’s account, or undertake any other actions that may lead to the disclosure of account data to a third party without the explicit consent of the User;
3. not create more than one Administrator account in the Service for themselves;
4. in the event of creating an account for an entity other than themselves, to have the consent of that entity both for the creation of an account for it and for its obligation to comply with the provisions of the Terms and Conditions. By creating an account for another entity, the User simultaneously declares that they hold such consents and are able to present them at any request of the Service Owner;
5. in the event that the User requests the Service Owner to charge another entity for the use of the Service, to possess the consent of the aforementioned entity for the processing of its personal data for the purpose of charging it by the Service Owner with the indicated payment, in accordance with applicable personal data protection laws, including Regulation (EU) of the European Parliament and of the Council of 27 April 2016 (OJ EU L.2016.119.1 of 4 May 2016), as well as to possess the consent of the aforementioned entity for the transfer of its personal data to the Service Owner for the purpose of processing within the above scope;
6. not undertake any actions that may infringe the rights of other Users of the Service, as well as other third parties, in connection with the use of the Service.
The Service Provider implements and maintains technical and organizational measures aimed at ensuring data security and the stability of the Service’s operation. In particular, the following measures are applied:
1. data encryption (SSL) – in order to protect data transmission between the User and the Service, SSL certificates are used to ensure a secure connection;
2. system monitoring – the Service Provider conducts ongoing monitoring of IT infrastructure, including logging access to systems and personal data sets, in order to detect and respond to potential threats;
3. backups – data backups are created regularly, enabling data restoration in the event of a failure or security incident. These backups are protected against unauthorized access and stored in accordance with principles of integrity and confidentiality;
4. server security – server infrastructure is protected against external attacks, viruses, and other cyber threats through the use of up-to-date security systems, including authentication mechanisms, access control, and encryption of data in transmission and storage.

§ 4 – User Declarations

By accepting the Terms and Conditions, the User:
1. declares that they are of legal age;
2. declares that they have full legal capacity;
3. declares that they provide true personal data. The User bears full responsibility for the accuracy of such data;
4. agrees that – in the case of sending invitations to the Service by the User – the person invited by the User will receive an invitation containing the inviter’s data as the sender, including first name and surname, as well as email address;
5. agrees to the use of the recorded image of their logo/company (name), which constitutes a trademark protected by law, and of part or all of the website created by the User using the Service, free of charge for advertising and promotional purposes related to the Service, including in particular publication on the Service’s websites or social media platforms. This consent is voluntary and may be withdrawn at any time by contacting the Service Provider at the following email address: contact@webwave.me, whereby withdrawal of consent does not affect the lawfulness of use carried out prior to its withdrawal.

§ 5 – Registration

Registration is carried out via the registration form available in the Service.
The User may interrupt the registration process at any time, thereby deleting the data entered during registration from the Service.
In order to use the Service and the Service, the User must each time log into the Service via the login form available on the Service’s website.
By entering data into the registration form, the User simultaneously confirms the authenticity of the data provided.

§ 6 – Creation and Editing of Websites

As part of the Service, the User may create various types of websites, including:
1. landing page / business card website – a homepage containing basic information, ideal for a quick presentation of a business, person, or product;
2. multi-page website – a complex website enabling a structure consisting of a homepage and any number of thematic subpages. Due to website loading performance, it is recommended to create a maximum of 20 subpages. The Service Provider does not guarantee proper functioning of the Website in case of a significant exceedance of the recommended number of subpages;
3. online store – a website enabling product presentation, offer management, and online sales.
The User may create a website:
1. independently – by manually designing the website using available WebWave builder functions, such as selecting a template or starting from a blank page, adding and editing elements (texts, images, forms, etc.), and customizing the structure and appearance of the website;
2. using AI features – by automatically generating a website based on a description (prompt) provided by the User. The WebWave AI builder selects an appropriate template and content, which may then be edited by the User.
Content generated using AI features constitutes automatically generated suggestions. The User is responsible for content entered into the AI feature and is obliged to verify the generated content before its publication or further use. The Service Provider does not guarantee the accuracy, completeness, or uniqueness of content generated using AI features.
In order to begin creating a website using the Service, the User shall provide the following data:
1. website name – identifying the project in the Business Panel;
2. favicon – an optional website icon displayed in the browser tab;
3. content – texts, graphics, multimedia, and other materials to be placed on the website.
The Administrator is authorized to create and manage the Website.
Website creation is carried out using technological tools available in the Service.
The Administrator may edit the appearance (design), content, and settings of the Website using the Website Builder Panel.
The Administrator and Editor may edit the content of Websites using the CMS Panel.
The Website may be published by the User at any time during the validity of the Premium Plan under their own Domain or a Domain provided by the Service Provider. During the Trial Period, the User may publish Websites only on the Service Provider’s subdomain.
In the cases and under the conditions specified in the Service, WebWave may provide the User with domain registration and maintenance services. Domain registration takes place in a registry maintained by the entity originally authorized to register and administer domains in a given territory. Detailed rules regarding domain registration, maintenance, and management by the Service Owner, which the User accepts, are set out in the Domain Name Registration Terms and Conditions available at: https://webwave.me/domain-registration-policy.
In providing domain registration and/or maintenance services, the Service Owner is entitled to use the services of the following Partners:
1. WeNet Group S.A., with its registered office in Warsaw (KRS: 681163), under the “i-Host” solution (terms: i-host.pl/regulamin/regulamin-obslugi-domen),
2. DOMENY.TV MSERWIS sp. z o.o., with its registered office in Wrocław (KRS: 1090436) (terms: domeny.tv/regulamin).
In the event that the Service Owner uses the services of Partners, the internal regulations and terms of the Partners, in particular those concerning Domains referred to above, shall apply to the User.
Premium Plans may include the possibility of registering a .com domain free of charge for the first Subscription Period of 1 year. Renewal of domain maintenance for a subsequent Subscription Period may involve the User’s obligation to pay additional fees in accordance with the current price list for domain registration and maintenance services and the Domain Name Registration Terms and Conditions, using the payment methods specified in § 7 section 10 of the Terms and Conditions.
In the event of withdrawal from the Agreement by a User who is a Consumer after domain registration has been carried out on their behalf, the Service Provider may reduce the amount refunded to the User by the costs incurred by the Service Provider in connection with domain registration or maintenance, in accordance with the price list applicable on the date of domain registration for domain registration and maintenance services, if such costs were incurred by the Service Provider before receiving the User’s declaration of withdrawal from the Agreement and are not refundable by the relevant Registry, Partner, or domain registration service provider. The reduction of the refunded amount shall be proportional to the scope of services performed up to the moment of withdrawal from the Agreement.

§ 7 – Premium Plans, Payments

Within Premium Plans, additional functionalities are available, such as the ability to connect a custom Domain and removal of WebWave advertisements. A detailed description of available Premium Plans and their functionalities is available at: https://webwave.me/Pricing.
During or after the Trial Period, in accordance with § 2 above, the User may purchase a Premium Plan assigned to a specific Website.
A Premium Plan applies only to the Website it is assigned to. The User may transfer purchased Premium Plans between Websites at any time.
In the event of renewal of the Service for a subsequent Subscription Period, the price applicable at the time of renewal, as indicated to the User prior to renewal, shall apply.
Changing the Premium Plan during the Subscription Period and selecting a different Plan, including changes to functionality scope or fees, does not constitute the conclusion of a new Agreement, but rather a change in the terms of the Service within the existing Subscription Period, unless expressly stated otherwise.
After the end of the Subscription Period, the Premium Plan is automatically renewed for another identical Subscription Period only in the case of payment by a payment card and only upon receipt of payment by WebWave. In the case of other payment methods, the Premium Plan is not automatically renewed and expires upon the end of the paid Subscription Period.
The User may cancel the Premium Plan at any time via the Service or by sending a cancellation statement to: contact@webwave.me. In the event of cancellation, the User may use the Premium Plan until the end of the current Subscription Period.
The fee for the Service upon renewal of the Premium Plan is determined in accordance with the current price list or offer applicable in the Service at the time of renewal.
Payments must be made strictly in accordance with the instructions provided in the Service.
Available payment methods for the Service:
1. payment cards:
  1. Visa
  2. Visa Electron
  3. Mastercard
  4. Mastercard Electronic
  5. Maestro
2. bank transfer payment,
3. BLIK payment,
4. online payment,
5. payment by bank transfer based on a previously issued invoice or proforma invoice, available only after contacting customer support (contact details available in the Service without logging in).
WebWave reserves the right to limit available payment methods depending on the type of Premium Plan selected or its duration. The User is always informed about available payment methods during the contract conclusion process, in particular at the stage of selecting a Premium Plan, prior to payment.
WebWave shall provide the User with access to the Service immediately upon successful payment authorization.
By selecting a credit or debit card as a payment method, the User agrees to automatic charging of the credit card or bank account for the purpose of paying for the next Subscription Period (as part of Agreement renewal). At the same time, the User agrees to the use of external payment intermediaries by the Service, as well as the disclosure of transaction data to such entities.
In the event that a refund is required for a transaction made by the User, WebWave shall process the refund using the same payment method used by the User for the original payment.
Credit or debit card payments may be processed by payment operators: Stripe Payments Europe, Ltd., C/O A & L Goodbody, IFSC, North Wall Quay, Dublin D01 H104, Ireland, and Autopay S.A., with its registered office in Sopot at ul. [St.] Powstańców Warszawy 6, entered into the Register of Entrepreneurs maintained by the District Court Gdańsk-Północ in Gdańsk, 8th Commercial Division of the National Court Register under number 0000320590.

§ 8 – Rules for Limiting Access to the Service

After the end of the Trial Period, access to website editing and management functions may be restricted, and the User retains only access to resource preview, unless the User:
1. purchases a Premium Plan, or
2. meets the conditions for being recognized as a Protected User.
A Protected User is a User who meets at least one of the following conditions:
1. holds an active Premium Plan assigned to at least one Website, with an expiry date in the future — applicable to monthly, annual, two-year, and special plans;
2. holds an active Domain purchased or transferred via WebWave, with an expiry date in the future;
3. holds an active Agency Plan with an expiry date in the future;
4. has performed at least one Website export within the last 90 (ninety) days;
5. acts as a Webmaster assigned to a Website belonging to a Protected User.
During the Grace Period, the User may regain full functionality of the Service by purchasing a Premium Plan or meeting the conditions referred to above.
After the ineffective lapse of the Grace Period, the User’s access to the Service may be deactivated. After deactivation, the Service Provider stores data related to the use of the Service, including personal data, for 30 (thirty) days in order to allow the User to restore data related to the Service after contacting customer support. After this period, such data and Websites shall be permanently deleted by WebWave. After deactivation, it is possible to restore access to the Service upon the User’s request, provided that the User contacts support (contact details provided in the Service Provider’s Service without the need to log in) and purchases a Premium Plan.
The deletion of data referred to in section 4 above is irreversible, and the Service Provider shall not be liable for its loss if the User has not restored access to the Account within the prescribed period.
Prior to permanent deletion of data, including deletion referred to in section 4 above, WebWave stores selected information regarding the use of the Service necessary for accounting, statistical, and legal purposes, in particular: registration date, list of websites, payment history. The processing of such data is carried out in accordance with the Privacy Policy and applicable law, including Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
WebWave shall inform the User of the planned deletion of data via email sent to the address provided during registration, sufficiently in advance to allow the User to take action to preserve the data.
Confirmation of permanent deletion of the User’s data and the Websites assigned to them shall be sent to the User’s email address provided during registration.

§ 9 – Referrals and Commission

The Administrator may recommend the Service to other persons (Third Parties). A person referred in this manner, upon registering in the Service, becomes a Referred Administrator. For referrals registered in the Service, it is possible to obtain a commission under the terms set out in the Rules for calculating referral commission for WebWave available at: https://help.webwave.me/terms-of-affiliate-program-in-webwave.

§ 10 – Rights of the Owner

The Service Owner reserves the right to display advertising content on Websites, in particular in connection with the User’s use of the Service during the Trial Period.
In the case of the User using an active Premium Plan, Websites may be free of advertising content.
The Service Owner, in the case referred to in section 1, reserves the right to place so-called hyperlinks to other websites not belonging to or not controlled by the Service Owner.
In cases justified by law, in the event of violation by the User of the rights and obligations of other entities, personal rights of another User or third party, violation of the Terms and Conditions, or actions by the User that may disrupt the proper functioning of the Service, the Service Owner has the right to request the User to immediately remove content or data constituting or causing such violation.

§ 11 – Rights of Users

The User has the right to:
1. hold one Administrator account in the Service;
2. hold an unlimited number of Editor accounts in the Service;
3. access, modify, or delete their personal data from the Service using account options;
4. contact the Service Owner via email with any inquiry regarding the functioning of the Service;
5. discontinue use of the Service by deleting their account at any time.

§ 12 – Non-conformity of the Digital Service with the Agreement

The Service Provider is responsible for ensuring that the Service is in conformity with the Agreement.
Complaints regarding non-conformity of the Service with the Agreement may be submitted via email sent to: contact@webwave.me or in writing to: ul. Postępu 14, 02-676 Warsaw. The complainant should include at least the following information:
1. first and last name;
2. email address used to create the User account;
3. description of the complaint;
4. email address or mailing address for correspondence.
Complaints shall be reviewed within 14 days from the date of receipt of a properly submitted complaint. WebWave shall respond to the complaint via email (to the address indicated in the complaint) or in writing (to the postal address indicated in the complaint).

§ 13 – Copyright and Intellectual Property Rights

All content and the form of the Service, including text, photographs, computer graphics, computer animations, the source code of the website on which the Service is located, and other elements that have not been introduced into the Service by Users, constitute intellectual property to which the Service Owner is entitled or exclusively entitled to use.
Any use by Users or Third Parties of the above-mentioned content of the Service without the explicit consent of the entity legally entitled to dispose of such content is prohibited and may result in liability for damages on the part of Users or Third Parties under copyright law, intellectual property law, civil law provisions, and other applicable legal regulations.

§ 14 – Personal Data Processing

The controller of Users’ personal data within the scope of data processed in connection with the conclusion and performance of the agreement for the provision of electronic services is WebWave Sp. z o.o., with its registered office in Warsaw at ul. Postępu 14, 02-676 Warsaw, Poland; KRS 0000851194; NIP 527-293-17-49; REGON 386580113. The Controller may be contacted in writing at the correspondence address: ul. Postępu 14, 02-676 Warsaw, Poland, or via email at: contact@webwave.me.
The User, as a personal data controller within the meaning of Article 4(7) of the GDPR, is the controller of personal data of third parties processed using the Service, in particular data processed within websites, online stores, and email accounts created by the User in the Service.
The personal data referred to in section 1 are processed for the purpose of:
1. concluding and performing the agreement for the provision of electronic services – Article 6(1)(b) GDPR;
2. fulfilling legal obligations incumbent on the Controller – Article 6(1)(c) GDPR;
3. direct marketing of the Controller’s products and services – Article 6(1)(f) GDPR or Article 6(1)(a) GDPR (in the case of consent);
4. statistical and technical analysis for ensuring security and improving the functioning of the Service – Article 6(1)(f) GDPR;
5. domain registration and maintenance (if applicable) – Article 6(1)(b) and (c) GDPR.
Recipients of personal data may include in particular:
1. hosting and IT service providers,
2. payment operators (e.g., Stripe, Autopay),
3. entities providing domain registration and maintenance services,
4. accounting, legal, or advisory service providers,
5. other entities processing data on behalf of the Controller under relevant data processing agreements.
As a rule, personal data are not transferred outside the European Economic Area (EEA). In the event of such transfer, the Controller ensures appropriate safeguards required under the GDPR, in particular through the use of standard contractual clauses approved by the European Commission and ensuring an adequate level of data protection.
Personal data referred to in section 1 shall be stored for the period of:
1. use of the Service and the time necessary for settlement of Services and securing potential claims,
2. until consent is withdrawn (in the case of data processed on the basis of consent),
3. until the expiry of tax or accounting obligations.
The User has the right to:
1. access and rectify their data,
2. request deletion of data (right to be forgotten),
3. restriction of processing,
4. data portability,
5. object to data processing,
6. withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal,
7. lodge a complaint with the President of the Personal Data Protection Office [Prezes Urzędu Ochrony Danych Osobowych] PUODO).
Providing the personal data referred to in section 1 is voluntary, but necessary to use the functionalities of the Service or perform the Agreement. Failure to provide data may result in the inability to provide Services.
The personal data referred to in section 1 are not subject to automated decision-making, including profiling, which produces legal effects or similarly significantly affects the User.
The Controller implements appropriate technical and organizational measures to ensure the security of the processed data referred to in section 1 and to protect them against unauthorized access, disclosure, loss, or destruction.
Detailed information regarding personal data processing is available at: https://webwave.me/privacy-policy.
By accepting these Terms and Conditions, the User concludes with WebWave a data processing agreement governing the processing by WebWave of personal data of third parties processed within websites, online stores, and email accounts created by the User, insofar as the User acts as a data controller. The current version of the agreement is available at: https://webwave.me/data-processing-agreement

§ 15 – Limitations of Service Provision

The Service Provider has the right to limit or suspend access to the Services if there is reasonable suspicion that the User:
1. uses the Service for purposes inconsistent with its intended use, in a manner harmful to WebWave or third parties,
2. violates the provisions of § 3 section 1 or § 3 section 2 of the Terms and Conditions,
3. uses the Service contrary to the provisions of the Terms and Conditions,
4. hinders or prevents other Users from using the Services, including by interfering with the content of the Services or the Service.
WebWave shall notify the User of the limitation or suspension of access to the Services and its reason via email. Limitation or suspension of access shall occur for the time necessary to clarify the matter, not exceeding 14 days. In particularly complex cases, this period may be extended, however not longer than 30 days.
After clarification of the matter, the Service Provider shall immediately restore full access to the User, unless during verification it is confirmed that circumstances referred to in § 22 section 1 occurred, entitling the Service Provider to terminate the Agreement with immediate effect.
The Service Provider reserves that short-term interruptions in access to the Services may occur due to necessary maintenance or technical work. In the event of longer interruptions caused by failures, the Service Provider shall make efforts to resolve the failure as quickly as possible.
WebWave informs that use of the Service requires an internet connection, during which circumstances and factors beyond the Service Provider’s control may occur that affect the ability to use the Services, such as: weather conditions, incorrect installation, insufficient signal quality, malfunction or failure of telecommunication networks, for which the Service Provider bears no responsibility.

§ 16 – Digital Accessibility

The Service has not been designed with digital accessibility requirements in mind and does not aim to implement mechanisms or solutions intended to ensure compliance of Websites with accessibility requirements, in particular those arising from the Act of 26 April 2024 on ensuring compliance with accessibility requirements for certain products and services by economic operators (Journal of Laws, item 731) or other generally applicable legal provisions.
Websites may meet some of the requirements of the Act of 26 April 2024 on ensuring compliance with accessibility requirements for certain products and services by economic operators (Journal of Laws, item 731). The Service Provider does not guarantee that Websites will meet digital accessibility requirements.

§ 17 – Technical Requirements

In order to properly use the Service, it is necessary to:
1. have constant access to the Internet,
2. use an up-to-date, standard, and modern web browser (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, Safari) in the latest available version.
The operation of the Service has been adapted for use by the User with one of the following browsers: Chrome 60.x, Firefox 50.x or newer.
Using the Service in older browser versions may result in limited functionality, in particular difficulties in the operation of the Website Builder Panel or selected functions.
The Business Panel enables the creation and editing of Websites exclusively in desktop version and is not adapted to operate on mobile devices. However, Websites may be adapted for mobile viewing in terms of content browsing.
The User hereby acknowledges that the use of the Service Provider’s services via electronic means may involve typical risks associated with the use of the Internet or electronic networks, despite preventive measures taken by the Service Provider, such as the risk of installation of malicious software (e.g., viruses, trojans), or the risk of data loss due to sudden power outages.

§ 18 – Modification of the Service

WebWave reserves the right to modify the Service that is not necessary to maintain its conformity with the Agreement, for the following justified reasons:
1. merger or acquisition of companies involving the Service Provider, requiring reorganization of its business operations;
2. changes in applicable law or entry into force of new legal regulations, issuance of administrative decisions or court rulings requiring appropriate modification;
3. changes in trade names under which the Services are offered;
4. changes in technical standards or technology used to provide the Service;
5. necessity to adapt the Service to a new technical environment or to changes in the number of Users;
6. necessity to implement measures ensuring the integrity of the network and the Service;
7. necessity to implement measures ensuring provision of the Service at a high level;
8. necessity to implement measures ensuring protection of the Service against use contrary to the Terms and Conditions, information obligations, or applicable law;
9. addition of new services and development of the Service;
10. change in the rules of providing or using the Service by Users;
11. force majeure.
Subject to section 3, information about changes referred to in section 1 shall be provided to the User via email sent to the email address provided during registration, at least 14 days in advance. This period may be shorter if publication of a legal act requiring the change occurs with less advance notice before its entry into force, or if such a period results from an administrative decision.
Information about a change to the Service that does not significantly and negatively affect the User’s access to or use of the Service shall be provided by WebWave to the User in a clear and understandable manner after logging into the Service (sections 2 and 4–7 do not apply). In such a case, the User is not entitled to terminate the Agreement.
If a change referred to in section 1 significantly and negatively affects the access to or use of the Service by a User who is a Consumer, such User has the right to terminate the Agreement within 14 days from the date of the change or notification thereof, if the notification occurred later than the change.
Termination of the Agreement may be submitted to WebWave at: contact@webwave.me.
The information referred to in section 2 shall be provided in a form enabling its download, storage, printing, or reproduction in the ordinary course of activities and shall include:
1. the content of the planned change;
2. the date of entry into force of the change;
3. information on the right to terminate the Agreement referred to in section 4.
Section 4 does not apply if WebWave has ensured that the Consumer User retains the Service in conformity with the Agreement, in an unchanged state, without additional costs. In such a case, the Consumer User is not entitled to terminate the Agreement.
The provisions of this paragraph shall also apply where a change to the Service requires amendment of the Terms and Conditions.

§ 19 – Amendment of the Terms and Conditions

Independently of the right indicated in § 18 of the Terms and Conditions, WebWave reserves the right to amend the Terms and Conditions, in particular for the following justified reasons:
1. merger or acquisition of companies involving WebWave, requiring reorganization of its business operations;
2. changes in applicable law or entry into force of new legal regulations, issuance of administrative decisions or court rulings requiring appropriate modification;
3. changes in trade names under which the Service is offered;
4. changes in technical standards or technology used to provide the Service;
5. necessity to adapt the Service to a new technical environment;
6. necessity to implement measures ensuring the integrity of the network and the Service;
7. necessity to implement measures ensuring provision of the Service at a high level;
8. necessity to implement measures ensuring protection of the Service against use contrary to the Terms and Conditions, information obligations, or applicable law;
9. addition of new services.
Information about changes referred to in section 1 shall be provided to the User via email sent to the address provided during registration, in a form enabling its download, storage, printing, or reproduction in the ordinary course of activities, and shall include:
1. the content of the planned change;
2. the date of entry into force of the change;
3. information on the right of a Consumer User to terminate the Agreement referred to in section 4 below.
In addition, this information shall be made publicly available via the website www.webwave.me.
In the event of non-acceptance of the change referred to in section 1, a Consumer User has the right to terminate the Agreement until the date the change enters into force. Termination of the Agreement may be submitted to WebWave at: contact@webwave.me. The Consumer User is bound by the change if they do not submit termination in accordance with this paragraph.

§ 20 – Withdrawal from the Agreement

A User who is a Consumer may withdraw from the Agreement without providing any reason within 14 (fourteen) days from the date of conclusion of the Agreement.
To exercise the right of withdrawal, the User who is a Consumer shall inform WebWave of their decision by submitting a statement to the Service Provider’s registered address indicated in the Definitions section of these Terms and Conditions or by email to: contact@webwave.me.
In the event of withdrawal from the Agreement, the Agreement shall be deemed not concluded. If the withdrawal statement is submitted electronically (e.g., by email), WebWave shall promptly confirm receipt of such statement on a durable medium.
The Consumer User may use the model withdrawal form constituting Appendix No. 1 to these Terms and Conditions; however, this is not mandatory. To meet the withdrawal deadline, it is sufficient to send the statement before the expiry of the period referred to in paragraph 1 above.
In the event of withdrawal from the Agreement:
1. if the User has not previously expressly consented to the commencement of performance of the Service before the expiry of the withdrawal period, the Agreement shall be deemed not concluded and access to the Service shall not be activated,
2. the User who has expressly requested commencement of performance of the Service before the expiry of the withdrawal period shall be obliged to pay for services performed until the moment of withdrawal. The amount payable shall be calculated proportionally to the extent of the performance rendered, taking into account the fee for the relevant Premium Plan.

§ 21 – Out-of-Court Dispute Resolution

A User who is a Consumer has, in particular, the following options for using out-of-court complaint and claim resolution procedures:
1. The User is entitled to apply to a permanent consumer arbitration court operating at the Trade Inspection Authority with a request to resolve a dispute arising from the Agreement;
2. The User is entitled to apply to the Provincial Inspector of the Trade Inspection Authority to initiate mediation proceedings aimed at amicable settlement of the dispute between the User and WebWave;
3. The User may obtain free assistance in resolving a dispute between the User and WebWave, including assistance from a municipal or district consumer ombudsman or consumer protection organizations whose statutory tasks include consumer protection.
Detailed information regarding the availability of out-of-court dispute resolution procedures, as well as access rules, is available at the offices and websites of municipal (district) consumer ombudsmen, consumer protection organizations, Provincial Inspectorates of the Trade Inspection Authority, and the website of the Office of Competition and Consumer Protection (www.uokik.gov.pl/en).

§ 22 – Immediate Termination of the Agreement

The Service Provider may terminate the Agreement with immediate effect for the following reasons:
1. using the Service for purposes inconsistent with its intended use, in a manner harmful to WebWave or third parties,
2. violation of provisions of § 3 Parts I and II of these Terms and Conditions,
3. using the Service contrary to the provisions of these Terms and Conditions,
4. hindering or preventing other Users from using the Services, including by interfering with the content of the Services or the Service.
A notice of termination of the Agreement with immediate effect shall be sent to the User to the email address provided during registration, indicating the reason for termination.

§ 23 – Final Provisions

All disputes and claims arising in connection with the use of the Service, including those arising from the Agreement or these Terms and Conditions, shall be subject to Polish jurisdiction. This provision does not apply to Consumers residing in the territory of the European Union, provided that at the time of conclusion of the Agreement they had their place of residence outside the territory of Poland.
The governing law applicable to the Agreement and these Terms and Conditions shall be the law of Poland. For Consumers residing in the European Union, this provision does not apply to consumer protection provisions of the country of the Consumer’s habitual residence, which cannot be excluded by contract.
Users are required to store their passwords in a secure manner. They bear sole responsibility for the use of their personal account, as well as for all consequences resulting from improper protection of the account or password or their disclosure to third parties.
None of the content available within the Service constitutes a commercial offer or commercial information within the meaning of applicable law.
If any provision of these Terms and Conditions becomes unenforceable or contrary to applicable law, the remaining provisions shall remain in full force and effect.
These Terms and Conditions constitute the basic set of rules governing the use of the Service and provision of Services between WebWave and the User, subject to individual arrangements between the parties.
By accepting these Terms and Conditions, the User declares that they have read all of their provisions in full.
These Terms and Conditions shall enter into force on 1 June 2026.

Appendix: Model Withdrawal Form

Appendix: Model Withdrawal Form

Place and date: ________

Addressee:
WebWave Sp. z o.o.
ul. Postępu 14
02-676 Warsaw
e-mail: contact@webwave.me

Name and surname: __________
Address: __________
Email address associated with the account: __________

Statement of Withdrawal from a Contract Entered Into Remotely

Pursuant to the Act of 30 May 2014 on Consumer Rights (Article 27), I hereby withdraw from the contract for electronic services consisting of the use of the www.webwave.me website builder, concluded remotely on: ________, without stating any reason.

(Optional – if payment was made)
Please refund the payment using the same method of payment used / to the following bank account: __________________________

Date: ________

Additional information:

This form applies to Users who are Consumers. If consent was given for the commencement of performance of the Service before the expiry of the withdrawal period and acknowledgement of loss of the right of withdrawal was made, such right does not apply.

(*) Delete as appropriate.